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Terms & Conditions


Your commitment to us

The use of this website and these conditions is in accordance with the laws of England.  Any legal action arising out of its use shall be brought and enforced under English laws.  By using this site, you agree to submit to the jurisdiction of the courts of England and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of England.

InteliSigns may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those amended Terms and Conditions.


Prices

Prices are inclusive of service charges and taxes and there are no surcharges whatsoever. Once you have paid in full, we will not increase the price of your signs.


Currency

All prices on this site are listed in Pound Sterling (£) with alternative currencies offered through the PayPal booking engine.


100% money back GUARANTEE

We are confident in our product and want to assure you that it will meet your expectations.

To support this we ask that should you be dissatisfied for whatever reason then please contact us within 14 days of receipt of your purchase and we will happily refund your order or send a replacement, depending on your wishes.  To assist us in quality control, it is our policy to have the original product sent back to us before we issue the refund or replacement.


We also guarantee the signs meet various quality standards:
  • The text will not scratch off
  • The text will not fade
  • The signs are suitable to stick on metal, wood or plastic
  • Unlike other signs, you do not require screws to apply the sign

If you find that within the first 2 years of your purchase that it does not meet these standards then we will happily send you a replacement sign.  Again, to assist us in quality control, it is our policy to have the original product sent back to us before we issue a replacement.


Confirmation and order dispatch

Upon receipt of payment, InteliSigns will issue a confirmation of booking via the PayPal payment service.   The orders are processed immediately and we aim to dispatch within one working day. 


Within the United Kingdom we post Royal Mail 1st Class Standard and therefore should arrive within 1-3 working days of your order.


For deliveries outside of the United Kingdom we post Royal Mail Airmail to ensure a speedy delivery and therefore should generally arrive within 7-14 days of your order, depending on where you live.


Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, logos and illustrations, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by InteliSigns.  The content of this site is provided for your personal, non-commercial use. Such material may not be copied, republished, reproduced, uploaded, modified, transmitted, posted, or distributed in any way without our consent.


Cancellation of orders

Should you need to cancel your order, money will be refunded less a £1 administrative fee, only if notice is received by InteliSigns before the goods are dispatched for delivery.  We are unable to cancel orders that are already dispatched for delivery.


Fraud

Any party engaged in illegal activities involving the use of this website will be subject to English civil and criminal sanctions and prosecution. InteliSigns does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.  It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.


Circumstances outside of our control

InteliSigns does not have to pay compensation or accept liability if our performance is affected by an event beyond our control. We include the following as events beyond our control – war or threat of war, riots, terrorist activity, industrial disputes, natural or nuclear disasters, fire, bad weather conditions, technical problems to transport or any other force majeur.


Links to other sites

InteliSigns is not responsible for the privacy practices or the content of other sites that are linked to this site.




Privacy Policy

InteliSigns is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it. 

In summary…

We will not pass any individual customer details on to third parties (other than to assist with completing transaction – eg couriers), we do not store customer information after completing the transaction, we do not ever know or have access to your credit card information provided during the booking process via PayPal, and we will not contact you other than as necessary regarding the transaction.


Here’s the detail… 

Your Information

This refers to information such as your name and contact details.  We collect personal information by way of forms completed by customers online, orders placed, face-to-face meetings, business cards and telephone conversations.  We may also use third parties to analyse traffic, which may involve the use of cookies. Information collected through such analysis is anonymous.

Credit card information provided during the booking process is processed through the PayPal payment system.  We have no access to any of this information.


How might we use and disclose your personal information?

In general, we use and disclose your personal information for the following purposes to:

  • conduct our business
  • provide and market our services
  • communicate with you
  • purchase from you
  • comply with our legal obligations
  • help us manage and enhance our services.

Aggregated customer information

We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.


Use of "cookies" and links to other websites

If our contact and dealing with you is via our website(s), we may use “cookies”. A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. We use cookies to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.
Our website(s) may contain links to other sites not controlled by us.  These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link. It is your responsibility to check the status of these sites.


Security policy

All sensitive information, including your personal details and credit card information, is kept confidential through the use of PayPal. 


Jurisdiction

All agreements will be made in England and are governed by English law and are subject to the exclusive jurisdiction of the English Courts.


Changes to this policy

Any changes to this Policy will be either posted on our website, made available on request or supplied with your next booking with us. We will strive to ensure our practices comply with the most current available version of this Policy.


Enquiries

If you have any questions about privacy-related issues please contact InteliSigns at customer@intelisigns.com

This Privacy Policy was last updated: February 2007


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